At Eira’s World, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.
You may request a return within 7 days of receiving your item. To be eligible for a return, the item must be:
Unused and in the same condition that you received it
In its original packaging
Accompanied by a valid proof of purchase (order number or invoice)
Items marked as Final Sale
Gift cards
Intimate or hygiene products (e.g., undergarments)
Custom or personalized items
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [your email address].
Once we receive and inspect your returned item, we’ll notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 7–10 business days.
Return shipping costs are the responsibility of the customer unless the item was defective or incorrectly sent.
We recommend using a trackable shipping method, as we cannot guarantee that we will receive your returned item.
If you have any questions about returns, email us at [your email address] or contact us through our [Contact Us] page.